Chill buy

TERMS AND CONDITIONS

Delivery Terms

Shipping Service Notes

  • For each order, before using the promotion code, you can enjoy free delivery service with a purchase amount of HK$500 or above (limited to a single delivery location). If the purchase amount is less than HK$500 before using the promotion code, a delivery service fee of HK$80 will be charged.
  • goodsGenerally, it will be delivered within 3-5 days after the successful order is placed. Before delivery, we will also use Whatsapp to contact customers for delivery arrangements. If the first delivery fails, we will contact the customer to make another arrangement, and the customer needs to pay an additional fee calculated each time for subsequent deliveries.

special delivery arrangement

  • Delivery to the following areas is temporarily not available
  • Serve:
    Kowloon: Lei Yue Mun Praya Road, all country park areas
    New Territories: Lo Wu, Sha Tau Kok, Man Kam To, Ta Kwu Ling, Hok Tau, Luk Keng, Mai Po, Lau Fau Shan, Lok Ma Chau, Lung Kwu Tan, Lin O, Shuen Wan, Pak Tam Chung, Hoi Ha Wan, Po Toi O, Yung Shue O , Damiaowan, Shangheche, Xiaheche
    Outlying Islands: All outlying islands, Hong Kong International Airport (except Tung Chung, Ma Wan, Discovery Bay)
  • Tenement buildings or buildings without lifts only provide ground delivery.
  • Our company's door-to-door delivery service does not include moving the goods to the house. Therefore, if the items in the house are damaged during the moving period, the company will not be liable and compensate for any loss or damage.
    Delivery service will be postponed when a gale signal is hoisted, a red or black rainstorm warning is in effect, or in weather conditions that we judge are unsafe for delivery. The company will contact you to change the delivery date.

general matters

  • The company reserves the right to modify the above terms and conditions at any time without prior notice. In case of any dispute, the company's decision shall be final.
  • If necessary, we will collect a plastic shopping bag fee of $0.5 per Hong Kong law.